Permanent residence card based on the Pole’s Card: Procedure, costs and fee exemptions

No more paper applications and long queues at the office. The new MOS 2.0 system (Case Management Module) fully digitizes the process of obtaining residence cards, including the new CUKR cards for Ukrainian citizens. Learn how to prepare for these changes in practice, so your application doesn’t get stuck due to a single missing document.

What is MOS 2.0 in practice?

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In accordance with the guidelines Office for Foreigners, the new Case Management Module, is a platform that brings the entire legalization process online. Previously, applications could be completed online, but they still required in-person attendance and paper submission to the office. After the full implementation of MOS 2.0, the entire process—from submitting documents, through filling in missing information, to tracking the status of the case—will be conducted entirely virtually.

How to prepare for the new system? (Specific steps)

As experts from the portal point out Migration Matters, digitalization requires applicants to approach document collection in a completely new way. It will no longer be possible to “drop a piece of paper” at the window. Here’s what you need to do now:

1. Create and verify a Trusted Profile (ePUAP): This is absolutely essential. Logging into the MOS 2.0 system and electronically signing applications will require an active Trusted Profile.
   • Real life example: If your profile expires in a month, renew it today via online banking. Failure to activate your profile on the application date will block your access to the system.
2. Prepare digital scans of documents: Forget black-and-white photocopies. All attachments must be uploaded to the system in high quality. You’ll need clear scans of:
   • All written pages of a foreign passport.
   • Annex No. 1 from the employer (confirming the assignment of work).
   • Signed apartment lease agreement.
   • Confirmation of health insurance (e.g. current ZUS registration).
3. Take care of the new photo format: Photographs submitted digitally must meet the office’s stringent technical requirements. A photo taken with a phone against a wall in the background will be automatically rejected by the system.

CUKR card – digital convenience for Ukrainian citizens

Digitalization coincides with the introduction of CUKR cards, dedicated to people with PESEL UKR status. Dziennik Gazeta PrawnaThousands of people will be able to apply for this three-year residence permit, which entitles them to work freely. Applying for the CUKR card will also be done through a new electronic system, so preparing a “digital folder” of documents in advance will guarantee a quick decision.

What to watch out for? Common traps

IT systems are unforgiving of errors and typos. In MOS 2.0, every error entered is permanently recorded in the case history.

• Example: Uploading a scanned copy of an employment contract that lacks the employer’s signature, or attaching a birth certificate without a certified translation, will automatically halt the process. The system will generate an official request to complete the missing information, extending the waiting time by several weeks. It’s worth double-checking the completeness of your files before clicking “Send.”

WITHSources: Office for Foreigners (Gov.pl) / Migration Matters / Dziennik Gazeta Prawna

Serhii Yakhniuk